What is physiotherapy?
Physiotherapy is a chartered health care profession concerned with human function and movement, which uses
a physical approach to maximise a person's physical, mental, psychological and social well-being.
What conditions can be treated?
Physiotherapists treat conditions which have a variety of symptoms for example: pain, stiffness, weakness,
loss of movement, dizziness, incontinence, tiredness, breathing problems, loss of coordination and swelling. For
further information visit the CSP website at
www.csp.org.uk
How can Physiotherapy help dizziness and Vertigo?
The treatment of vertigo or dizziness can be carried out by specially trained physiotherapists. The content of
the treatment depends on the cause of your dizziness. We are trained in the treatment of dizziness and are members of
the Association of Chartered Physiotherapists Interested in Vestibular Rehabilitation.
What can I expect when I receive treatment?
After a thorough assessment and discussion with yourself and your carers, if you wish them to be involved, we will provide you
with a likely outcome as a result of treatment, the likely duration and number of treatment sessions required and the suggested
content of your physiotherapy treatment. We will discuss every stage with you. Your progress will be
monitored and your treatment altered accordingly. Throughout the process you can expect an honest and open
discussion with your physiotherapist about the benefits gained from the treatment.
How many treatments will I need?
Each case is individual. Your progress will be reviewed continuously and the number of treatments you
receive will be dependent upon this and the goals you wish to achieve.
Will I have any exercises to do on my own?
Physiotherapy is most effective when cooperation occurs between yourself and your physiotherapist. Sometimes the
physiotherapist will give you exercises or tasks to practice at home in between sessions. These will always be agreed
with you and you will not be asked to do anything you do not feel safe or happy to do independently. However it is important
to remember that these tasks or exercises have been given to you by an expert for a very specific reason and doing them will
benefit you.
How long do I have to wait for treatment?
In most cases a physiotherapist will see you within 48 hours. We will always contact you within 24 hours to
let you know the time of the next available appointment.
What are your opening hours?
We have appointments available at various times, please contact us to arrange an appointment to suit your schedule.
How do I arrange an appointment?
You can contact us by telephone on 01423 551515 or 07949 781456
Do I have to be referred by a doctor?
No, anyone can refer themselves for treatment. However if you wish to use your medical insurance to claim costs,
some policies require your G.P. to authorise this.
How long are appointments?
Your first appointment will last one hour. Follow-up appointments last either 30 or 60 minutes dependent on your
need.
What should I wear?
The physiotherapist may need to see how your muscles and joints are working. This means you may need to wear shorts
and occasionally may be required to remove your top to allow the physiotherapist to assess and treat you most effectively.
This will always be with your prior consent and agreement.
What are your payment terms?
Payment is required at the end of each session by cheque or cash.
Is physiotherapy covered by my medical insurance?
We are registered with the Health Professions Council and Chartered Society of Physiotherapists so would be recognised
by most health care providers. You will need to check with your insurance company prior to commencing treatment, as
some companies require a referral from your doctor. In most cases you will pay us directly and then reclaim the cost
back from your insurance company.
Please check the limitations of your policy prior to commencing treatment.
